Memberships
Use the token balance for the action it actually funds
Tokens fund eligible media and character actions; they are not the allowance for ordinary paid text. An active subscriber with a zero token balance can still send regular written messages. Identify the action you selected before deciding what caused a deduction or whether another pack is needed.
On this page
Separate conversation from a chargeable request
Pictures, clips, eligible voice actions, character creation and prepared packs can use tokens. Membership may provide access to a tool while its individual requests remain chargeable. A request launched from within a conversation is still a media action when you deliberately select that control.
Inspect the confirmation and output quantity rather than applying a guessed token price to every feature. Being able to continue writing does not establish that a picture is funded, and running out of media balance does not by itself end ordinary subscriber text access.
Follow the monthly allocation schedule
Premium supplies 100 tokens per month and Premium Plus supplies 330. Paying for an annual term does not release twelve allocations immediately. The membership payment buys the term, while included tokens continue on the monthly schedule.
For a monthly subscription, the relevant allocation is tied to the monthly subscription anniversary. Check that date and the account receiving the grant when a balance seems unexpected. Payment timing and balance delivery should not be treated as one event in every billing arrangement.
Compare a pack with the intended action cost
A top-up provides its stated number of tokens, not a universal number of pictures or call minutes. Check the request's cost, then compare the pack quantity, purchase currency and final total. The same balance can cover different numbers of actions when their charges differ.
Read promotional restrictions on the selected pack itself. An offer on a subscription need not apply to a top-up, and another account's price does not establish your terms. Stop before confirming if the displayed total differs from what you intended to accept.
Check balance treatment before a break
Included membership tokens and separately purchased tokens can have different conditions. Ask support about the relevant balance before relying on it after the paid term ends or after you return. Do not assume indefinite retention or automatic transfer into a later subscription.
Tokens cannot be sent to another person, cashed out or used to pay subscription charges. Cancelling renewal does not submit a refund request for a pack. If you want repayment, identify that transaction and follow the applicable unused-pack or subscription conditions separately.
Your questions
Why can a subscriber need a token top-up?
The monthly allocation is a finite media balance, not unlimited generation or audio. Once it is spent, eligible actions may require another pack even though ordinary paid text remains available. Inspect the selected action's price before choosing how much to add.
Do yearly subscribers receive all tokens in advance?
No. The subscription term and the monthly allocation schedule remain distinct. An annual payment covers membership for the year while included tokens arrive month by month, not as twelve grants delivered on the purchase date.
How do I calculate the number of images a pack will buy?
Use the charge and output quantity shown for the image request you plan to make. The pack states a token balance, not a fixed picture count across every tool. Account options and selected quantities matter when comparing that balance with a request.
What are the conditions on the documented referral token reward?
The inviter needs Premium and the referred account must activate a paid Premium subscription. The stated eligible reward is 200 tokens for each account. This is a conditional paid-membership arrangement, not a recurring gift promised to every unpaid account or a way to cash tokens out.