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Trust & safety

Consider the information you submit, not only what is public

EverAI Limited is our data controller. Account details, character settings and conversation activity can involve personal data even when they are not public profile fields. Use invented roleplay context where possible and share only what the account or selected feature actually requires.

On this page

Look beyond the displayed name and portrait

Prompts, generated outputs, calls, saved preferences and account details can contain information subject to processing. A public profile is only one part of that picture. Do not assume a message falls outside the privacy terms because other visitors cannot see it in the catalogue.

Fictional names, relationships and circumstances are enough to establish a character role. Keep financial secrets, credentials and third-party identifying records out when they are unnecessary. Adding sensitive real details is not required to make an imagined exchange specific.

Understand the processing described in our notice

Our notice allows service-provider processing, review of flagged material and sampling for quality. It also permits de-identified exchanges for research or training. Those conditions are different from a claim that no person or provider involved in operating the service can process a conversation.

We do not infer an end-to-end encryption guarantee from a private-looking chat or media label. Read the actual processing conditions before deciding what to submit. A companion thread is not an appropriate vault for confidential documents or recovery codes.

Make a specific information request

Identify the relevant registration or material and say what you want located, corrected or removed. A useful reference lets us find the issue without adding an entire unrelated private history to the request. Keep passwords and authentication secrets outside the correspondence.

On a shared device, also review the browser session and local preferences. Signing out, clearing local storage and deleting an account are separate actions. Removing a saved character reference does not by itself remove information already processed through the service.

Your questions

Are conversations outside processing because they are not profiles?

No. Public visibility and processing are different questions. Our notice applies to relevant information submitted through conversation and selected features, including permitted review and provider handling. Take those terms into account before including personal details.

Does Delete Account erase financial records immediately?

Not every related record can be removed immediately when legal retention obligations apply. Financial and transaction data can remain after service access ends. Keep the receipt reference you may need later rather than assuming the removed interface is your only payment record.

How much real history is needed for roleplay?

You can use invented context. Passwords, recovery codes, full card information and another person's private records are unnecessary. Give the scene only the details it needs and do not treat a convincing character voice as a reason to disclose confidential information.