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Use Safari to keep Candy AI close at hand
Your iPhone can open our web app directly and, where supported, keep a home-screen link to the page you choose. Use Safari's own Share control for setup. The resulting entry leads to the website with your existing registration, not a separate offline app or new subscription.
On this page
Return through the original registration
Use the sign-in method and email belonging to the account with your chat or purchase. A shortcut changes how you enter the site, not which account owns those records. Separate browser sessions or private browsing can open a different registration without making that obvious from the catalogue.
Before buying another plan to restore missing access, compare the current email with the receipt. An account mismatch and a missing payment are different issues. Give support the original reference if you cannot identify the registration that holds the subscription.
Check what kind of audio you are using
For a spoken message, begin with volume and the audio output route. For a supported call, also inspect microphone permission and whether the companion provides calling to your account. Hearing one reply does not confirm access to a microphone session.
A generated clip may not include sound. Establish the chosen format's audio support before concluding that the phone is blocking it. Text working normally or an image appearing says little about the permissions and track available for a different feature.
Use account controls for renewal and removal
Deleting a Safari icon neither cancels the membership nor removes the registration. Open the site and use Unsubscribe for renewal changes or the account's deletion path for permanent removal. Those outcomes should not be inferred from what remains on the home screen.
If you clear Safari storage, local favourites or preferences can disappear. Record what you need first. Messages and generation continue to require internet access afterward; the shortcut has not installed a model capable of answering on the phone by itself.
Your questions
Can I set up access without an App Store download?
Yes. Visit the site in Safari and use Share, then Add to Home Screen where that command is available. The icon is a browser entry for the web app and does not create new membership rights or an offline conversation service.
Should I download an APK for an iPhone?
An APK is an Android package, not the iPhone setup described here. Use Safari's supported shortcut route instead. A familiar brand on an unrelated download does not establish that the package is suitable or comes from us.
How do I cancel after removing the iPhone icon?
Visit the website again and sign in to the account that owns the plan. Complete the subscription cancellation and inspect its final status. Removing an icon changes the device entry point, while renewal remains an account setting.